CRM Services & Training

CRM Solutions For Marketing | Sales | Service Teams

Customer relationship management software is used for collecting, organising, and managing customer information by using a web-based application. Sales, marketing and service automation, helps businesses save time, increase revenue, and most importantly improve customer service. Our CRM Partners :

Benefits For SMEs

Shorten Sales Cycles.

Improve Customer Retention.

Automate Quotes and Invoices.

Reduce sales and marketing costs.

Increase lead-to-deal conversion rates.

360-degree view of sales and marketing activities.

Why Use CRM?

Sales, Marketing and Support Teams

Create seamless interaction between multiple roles and teams with a single unified interface for improved collaboration.

Data Collection and Management

Collect and understand customers better by gathering data to build better marketing, sales and service process

Customer Data Tracking

Customise CRM software to track Identify, document and record every interaction and action taken towards a customer

Sales Pipeline Management

Track sales, analyse and forecast win-loss by pipeline management with results on the real-time dashboard on any device.

Features Of CRM

Feature Rich and Suitable for Businesses of all sizes and Industries.


Targeted Marketing

  • Advanced Filters
  • Email parser | Reminders
  • Lead | Deal Scoring Rules
  • Sales Signals | Email Insights
  • Email Association with Deals
  • Sales Forecasting | Dashboards
  • Tasks | Events | Calls | Notes

Focused Sales

  • Auto Responders
  • Google Ads Integration
  • Website visitor tracking
  • Templates & Mass email
  • Webforms - Lead & Contact
  • Social Lead Generation
  • Multi Channel campaigns

Customer Support

  • Cases | Tickets
  • Web to case from
  • Approval process
  • Case escalation rules
  • Assignment | Workflow
  • Self Service User Portal
  • Field | Scheduled Action

Find the Right Package

Sixty One Steps gives you the best output at the lowest investment and fills all your needs. Choose from the pricing plans that suits you best.

Starter Package

starting at

15$ (USD) Per Hour

  • Cloud & Mobile Application
  • Team Collaboration
  • Google Apps Integrations
  • Social Media Setup & Automation
  • Document Management & Sharing
  • Sales Process Setup & Automation
  • Support Process Automation
  • Marketing Process Automation
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Advanced Package

starting at

35$ (USD) Per Hour

  • ‌Inventory Management
  • Process Management
  • Workflow Management
  • Data Security Polices
  • Custom Analytics & Reports
  • Machine Learning
  • 3rd party API Integrations
  • Advanced Custom Customization
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Our Implementations

Sensotech India

Sensotech is a manufacturer of a wide range of high precision load cells for various industrial applications ...

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Slab Space India & Co

Slab Space India and Co are quarry owners, stone processors and exporters of quality granite blocks ...

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We Implement, Customise, Train & Automate

We can help you design a customised, scalable CRM to ensure that your whole team follows the right process, independently without monitoring. Automate enquiries to the right agent or group for quick resolutions. By tailoring data-driven automated marketing campaigns, we could speed up the sales pipeline while generating new leads. We are Zoho & Freshdesk Authorised Partner Reseller and have implemented CRM systems for a few of our clients. We offer training and one-on-one support on-demand before and after the implementation.

Get In Touch

  + 91 99620 61061